, but what I got was endless frustration. It broke within weeks, and their support dragged out repairs for months. When I finally returned it for a refund, Dreame changed their mind and kept both the vacuum and my money. Their customer service is slow, contradictory, and impossible to rely on. https://www.reddit.com/r/RobotVacuums/comments/1mwk34p/dreame_is_a_scam/