! They despatched my bag around the flight I wasn’t on, bought it back again to me 3days afterwards. Thank goodness they did refund my funds but I won't ever fly them once more. It was appalling, brimming with teenagers who ended up drunk and disobeying instructions to sit down. https://morningdirectory.com/listings1040206/an-unbiased-view-of-business-class-return-flights-uk